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We have made 40+ investments so far, including 16 with our Second Fund.

CustomerMatrix Back to Portfolio

Cognitive computing engine for CRM

Customer Matrix and its Cognitive Computing enterprise software solution helps complex organizations to generate more sales opportunities from their own customer base and rapidly generate more revenues. They have already a top tier global set of customers across US, Europe and Asia and will use the latest round of investment to continue its expansion across the financial sector while exploring new opportunities in the OEM/IOT space.

Customer Matrix is headquartered in NYC and has its R&D centre in Paris. The company was founded in 2013.

Why We invested

Trend – Dealing with increasingly complex organizations and customer requirements is creating the opportunity for finally take advantage of the very large set of data that annually are produced across the board. Increasing competition generated by native web companies in a diverse set of areas such as the financial institution, telco and utility/energy space is pushing incumbents to get organized and adopt so called “big data” technologies faster than ever.

Strengths – Customer Matrix has developed a solution that allows complex corporate organizations to take advantage of the capabilities of today computing power for dealing with human kinds of problems without adding costly new data infrastructure. The beauty of their solution is the agnosticism with regard to the technology legacy of corporate customers and the capabilities to demonstrate clear ROI through fast deployment.

Investment Thesis – Aster Capital is supporting Customer Matrix to explore its potential beyond the financial institution space and move from a few references in the Manufacturing/IOT space to be a globally recognized player.

Related news article

CustomerMatrix Completes $10.5 Million Investment Round Led by HSBC

27 January 2016

HONG KONG, January 25, 2016 – CustomerMatrix, a leading innovator in Cognitive Computing,today announced it has closed $10.5 million in Series-B funding to further accelerate its already impressive